Effective Date: 09/05/2024
At Tally, we are committed to protecting your privacy and ensuring the security of the personal information you provide when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in relation to our app, Tally. By using our app, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information from you when you use Tally:
- Personal Identifiable Information (PII): Includes your name, email address, phone number, and mailing address.
- Customer Data: We may collect the data of your customers, including their names, emails, addresses, and phone numbers.
- Images and Media: We collect and process any images you upload or modify within the app for the purpose of printing and order fulfillment.
- Transactional Information: Details of your transactions including products ordered, quantities, and pricing.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the functionality of the Tally app.
- Process and fulfill your orders.
- Customize and enhance your experience using the app.
- Communicate with you regarding your account or any issues related to our services.
- Ensure compliance with applicable laws and regulations.
3. Customer Data Access and Use
The data collected from your customers, such as names, addresses, phone numbers, and email addresses, will only be used to:
- Facilitate the printing and delivery of products ordered through the app.
- Provide customer support services when needed.
- Improve the app experience based on usage patterns and customer feedback.
We do not sell or share your customers’ information with third parties except as necessary to provide the services, such as printing partners and shipping services.
4. Data Security
We take the security of your data seriously. We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.
5. Sharing of Information
We may share your information under the following circumstances:
- Service Providers: We may share your information with third-party service providers that assist in providing our services, such as hosting providers, payment processors, and printing partners.
- Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities.
6. Data Retention
We will retain your personal information for as long as necessary to provide the services or as required by applicable law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to legal and contractual obligations.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest updates.
9. Contact Us
If you have any questions or concerns regarding this privacy policy, or if you would like to make a request related to your personal information, please contact us at:
Support Email: Support@tally2d.com